Wednesday, May 6, 2020
Industry Placement Report Employee Relation Strategies
Question: Describe about the Industry Placement Report for Employee Relation Strategies. Answer: Part 1: Manage Employee Relation The Employee relation is about making the staff of the organization work more effectively to obtain the objective and goals of the business. The main aim of the specific employee relation strategies and policies framed by an organization are to ensure that there is effective communication, to ensure commitment of the staff for the organization and to ensure that there is safety and healthy work place (Mok et al. 2013). The employee relation strategies and policies of the current organization with respect to three issues of equal employment opportunity, work life style balance and zero tolerance policy for harassment is given below: EOO: No staff and member of the organization shall be discriminated based on religion, ethnicity, language etc. It is the policy of the organization to provide equal employment opportunity for all; Work lifestyle balance: Every employee is given two days week off so that they could maintain a balance between heavy pressure in work place and personal life; Zero tolerance policy for harassment: If any complaint is received regarding harassment or bullying from a staff against another staff of the organization. Then in such cases, if the person is found guilty after an internal enquiry then strict actions are taken under zero tolerance policy. The employer of choice means that the employees are eager to work for the organization. In order to become an employer of choice it is important that the organization develop a productive culture (Buhalis and Crotts 2013). In order to attain this tag the company should focus in the following areas: Recruitment and staff: the company should be able to provide meaningful work to the employee. That means the work should be given in accordance with the core competencies of the employee. Retention of staff: The employees can retain staff if the employees have growth opportunity in the organization. In addition to this environment of the organization should be healthy and work friendly; Development and training of staff: The employee should be given regular training so that there is continuous skills development of the employee in the organization. This helps in encouraging and motivating the employees. The current work place has implemented the above-mentioned procedures and policies in their process in order to improve their productive culture and to become the employer of the choice. The induction program of the organization is a necessary part of every organization. It is the process of introducing the new staff to the organization work, culture and ethics. The induction program of the current work place is given below: Session Person responsible Content of the session Introduction to the work place Human Resource Manager Introduction to mission, vision and objective of the organization; All the operation of the organization and departments; Introduction to staff members Team/ Departmental Manger Introduction to the organizational chart; Providing details of roles and responsibility of various members; Terms and conditions Team/ Departmental Manger The new staff members are provided with clear understanding of: terms and condition of employment; Work place ethics; Implemented system; Table 1: Induction program (Source: created by author) The diversity of workplace means that there is a variety of people within the organization. The diversity in workplace is beneficial to the organization that is given below: It increases the adaptability of the organization; It helps the business to provide a range of services; It helps organization to have a wide variety of view point; It helps in executing complex functions of the organization effectively; In order to take these advantages the current workplace has implemented the following policies for promoting diversity among the employees: The implementation of the policy of Equal Employment Opportunity makes it possible that the diverse workforce are recruited and no one is discriminated; The policy and procedure of the company is designed in such a way that it encourages diversity in the work place; In team meeting it is an essential for the organization to encourage diversity so that the diverse opinion is reflected; The process that is implemented by the current organization for solving the work place disputes are given below: If there is any grievance then it should be reported to the senior manager and grievance resolving committee; In order to resolve the problem one of the member of the committee is arrange a counseling session; After hearing all the views if the committee members deems fit then they shall issue warning letters to the defaulting staff; The committee member should also implement conflict resolution technique so that the further dispute can be avoided; Part 2: Managing Physical Assets The location of industry placement is Park Hyatt Melbourne. It is awarded the second prize by Conde Nast Travelers Readers Choice Award 2015. It is located in parliament square in Victoria Australia. It is close to Melbourne cricket background, Australian football league and Melbourne museum. It is a highly efficient and effective place to work. It is in the list of Fortune 100 best companies to work for in 2016. It is ranked 47 in the fortune 100 companies and it provides a professional working environment to employees. The asset register of the work place only and not the group is give below: Asset Register Asset Description Asset location Quantity of assets Manufacturer of the assets Serial numbers of assets Warranty coverage Acquisition cost Salvage value Depreciation Land Melbourne 1 - Land/01 - $1500000.00 - - Building Melbourne 1 - Bld/01 - $2500000.00 $250000.00 $1000000.00 Computer All floors 80 Apple Inc. Com/01-80 1year $500000.00 $50000.00 $125000.00 Furniture All floors 220 Various Fur 01/ to 220 1 years $800000.00 $80000.00 $8000.00 Table 2: Assets Register (Source: created by Author) The assets are used by the business to earn income, repay obligations, grow wealth and retain the customers. The assets of the company are classified into two categories one is current assets and another is fixed assets. The current assets are those assets that are used by the company immediately. On the other hand, the fixed assets are those assets from which the company is planning to derive income over a long time. The fixed assets include land, building, plant equipment, furniture etc. As the fixed assets are to be maintained for many years therefore the company should maintain a register for recording this assets, this register is known as fixed assets register (Testa and Sipe 2012). The fixed asset register of the company includes the names, location, and description of the assets that are used by the business. There are various benefits for maintaining a fixed asset register and it is given below: It helps in calculating the depreciation of the assets; It helps in estimating the cash flow from the assets; In case of obtaining finance for business it is required that an updated fixed assets register is submitted to the lender; It helps in controlling mismanagement and theft of the assets; It helps in ascertaining the true value of the business; The proper maintenance of assets is essential as it improves the performance and life of the assets. The employee should constantly perform systematic inspection, correction and detection so that the equipment failure can be protected. This process of maintain assets before major breakdown is known as preventive maintenance (Sisson and Adams 2013). The preventive maintenance activity that should be undertaken for the identified assets are: In case of building a regular checking should be done once a year; The furnitures should be polished and verified once a year; The computers and other equipment should be maintained every six month; These preventive actions will help the organization to be protected against any major breakdowns. Part 3: Manage Finance The hospitality industry is continuously changing therefore in order to be updated it is important to organize a conference function or event. The event should include renowned industry leaders to discuss about the changing landscape and modern improvements. The conference will be of participatory nature and the participants will be given opportunity to ask relevant questions and seek clarifications. The event is for all the members of the hospitality industry and in particularly for those engaged in the house keeping. The speakers of the event are those with extensive skill in housekeeping in particular and hospitality industry in general. The event is to be held at the first week of December at the hotel conference room. This event will be just before the busy Christmas season and it will encourage all the staffs to perform their functions with ne zeal and enthusiasm. The conference event will be beneficial for all the staff members of the organization. The housekeepers will be the most to gain from this event. This event will open a new horizon for the participants, as diverse topics of interest will be addressed in the conference. Therefore, it can be said that the organization of this event will be appropriate for the work place. The special consideration for the event is that it should be taken care of that the minimum attendance for the event is obtained beforehand. The speakers of the event should be contracted earlier so that they can be available for the event. In order to organize the event the details cost, revenue and profit is given in the statement below: Conference Costing Details Objective of 15% profit margin Revenue Price per person $ 100.00 $ 25,000.00 Quantity (person) 1 250 Expenses Cost of Food 25% $ 6,250.00 Staffing 15% $ 3,750.00 Equipment 20% $ 5,000.00 Decorations 5% $ 1,250.00 Venue hire 15% $ 3,750.00 Misc Cost 5% $ 1,250.00 Total Expenses $ 21,250.00 Profit $ 3,750.00 Profit Margin 15% Table 3: Costing and profit margin summary (Source: created by author) The above statement shows all the financial details about the event to earn a profit margin of 15%. The price of event is $100.00 and various expenses related to the events are food, staff, equipment, decoration, hiring charges and other cost. The cost are included on the basis of current market value estimate. The above discussions have shown that the conference event is beneficial for the participants. This event will give them a new understanding of the whole system of housekeeping and hospitality industry. Therefore, there is no doubt about the usefulness of the event. The financial evaluation of the event is also encouraging as it shows that on organizing the event there will be a profit of 15%. Based on the above findings it can be concluded that the event should be organized Reference Buhalis, D. and Crotts, J., 2013.Global alliances in tourism and hospitality management. Routledge. Mok, C., Sparks, B. and Kadampully, J., 2013.Service quality management in hospitality, tourism, and leisure. Routledge. Sisson, L.G. and Adams, A.R., 2013. Essential hospitality management competencies: The importance of soft skills.Journal of Hospitality Tourism Education,25(3), pp.131-145. Testa, M.R. and Sipe, L., 2012. Service-leadership competencies for hospitality and tourism management.International journal of hospitality management,31(3), pp.648-658.
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